Company Policies

RESERVATION POLICY:

  • A $50 non-refundable deposit is due upon confirmation of any spa service. 

  • Services will begin and end on time as a courtesy to the next guest.

  • As a courtesy, we attempt to confirm all appointments. You are invited to text or call us, as well, prior to your appointment to confirm exact times, services, and ask any questions you may have.

  • We ask that you give a 24 hour notice for any cancellations.

  • 48 hour notice for group and package bookings  is required for  all package cancellations.  We reserve the right to charge 100% of the cost of the service should this policy be disregarded.

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HEALTH SCREENING POLICY:

  • As an added precaution your temperature will be taken upon arrival to your appointment. 

  • A short questionnaire will be required.

  • IF YOU ARE FEELING SICK OR HAVE AN ELEVATED TEMPERATURE, PLEASE RESCHEDULE YOUR APPOINTMENT. FEES APPLY.

 

TARDINESS POLICY:

  • We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service.

  • Clients who arrive late will be charged in full for their scheduled session, but will receive an abbreviated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session, including consultation and changing time.

 

NO SHOW POLICY/ CANCELLATIONS:

  • No Show – 100% of service amount due at time of original appointment.

  • All appointments cancelled less than 24 hours in advanced will be charged a $50.00 cancellation fee.

 

GRATUITY POLICY:

  • Prices do not include gratuities.

  • 20% gratuity will be assessed for spa packages, bridal parties, and group parties.

 

PAYMENT POLICY:

  • We accept credit card payment or cash. NO checks accepted.

  • A credit card is required for reservation. 
     

PRICING POLICY:

  • We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our spa menu updated, please note that prices and services are subject to change at any time.

 

REFUND POLICY:

  • All service, sales and gift certificate sales are final.​

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The Skin Bar CT- 495 Post Rd E Westport, CT 06880

LC Milan Beauty and Skincare, LLC.